mediashaker - Knowledgebase

Do I get a printable invoice for my records?
Our billing system allows you to view and print your invoices as you choose.

How do I cancel my account?
Our client area offers a cancellation request system that is automatically tied into our billing...

How do I update my billing information?
In order to update your billing information, simply visit our client area and login. Once logged...

Is tax currently included in your pricing?
No, applicable tax will be added.

What are the billing increments?
When you signup for our services, you are prorated from the date of signup to the first day of...

What currency do you bill in?
All of our prices/fees are in CAD (Canadian Dollars).

What happens if my site violates your acceptable use policy?
Your account will be suspended immediately and you will be contacted about the incident. We...

What methods of payment do you accept?
We currently accept payment by Visa, Mastercard, American Express, and mail in payment.

Knowledgebase